Over the past few years, I’ve thought a lot – and, at times, said a lot – about the impact of DVD box sets and digital streaming services on how we now consume and construct TV series. To put the whole into summary, the staple shapes of traditional sitcoms, procedurals and the like were all predicated on the necessity of keeping the story accessible to viewers who had no other means of catching up bar weekly scheduled broadcasts. It’s a narrative structure that’s fundamentally opposed to complex, ongoing development, regular casting changes and multi-plot stories, because when those longed-for new viewers couldn’t reliably get up-to-date on the first two seasons prior to starting the third, it made sense to keep the basic premise homogeneous and simple enough that it didn’t really matter. But now that you can package a decade’s worth of content into an affordable box set, or stream entire new seasons at once in a way that lets viewers directly control their access to the narrative, those structures have become redundant – and now that our expectations of what TV can do have shifted accordingly, it’s hard to walk things back.
Which has left me wondering: why, in an age so glutted with quality, accessible content, am I finding it progressively harder to invest in new TV shows? With a handful of notable exceptions, I feel as though I’ve spent the past few years diving enthusiastically into various new offerings, only to struggle to pick them up again when the new season starts or after I’ve taken a break from binging. It would be convenient to write the whole thing off as a personal failing, an offhand consequence of the various health problems I’ve been dealing with, but the phenomenon feels too widespread for that. Certainly, poor focus and a lack of mental energy doesn’t help, but if they’re not the actual cause, then what is?
For many people, I suspect that decision fatigue is a partial culprit: there’s so much to watch that the act of choosing between offerings, over and over again, can steadily drain us of the desire to choose at all. But even then, that doesn’t quite fit as a global explanation, and it certainly doesn’t reflect how I feel about various series. At the moment, I’m midway through Altered Carbon, a show involving several things I love dearly and a bunch of stuff I find compelling but frustrating: on paper, the perfect combination to spark my passionate, critical interest. And yet, for all that I enjoy the show while watching it, I’m continually sluggish to start the next episode. Ditto Wynona Earp, which utterly won me over during my initial binge, but which I set aside months ago at a cliffhanger moment and haven’t touched since. I made it nearly halfway through the first season of The Shannara Chronicles, which is trashy and terrible but also weirdly fun, then stopped blank; I loved Shadowhunters enough to rewatch the entire first season as a lead-in to starting the second, but I’ve stalled there, too.
By contrast, I know exactly why I stopped watching The 100, a show whose first two seasons made me a vocal fan: hearing about the death of Lexa and the mistreatment of actor Ricky Whittle, who went on to star in American Gods, I was disappointed enough to lose all momentum for it. Yet I still haven’t watched the second season of Sense8, which I loved completely; nor have I managed to get up to date with other beloved shows like Steven Universe, Letterkenny and Killjoys. And it’s here, with these last four offerings, that I feel like I’m hitting closer to the mark: Sense8 was cancelled with a long-game arc still in play, and while Netflix has agreed to fund a final cathartic bonus episode, or possibly episodes, to see it wrapped up, the ending hasn’t yet been produced. Similarly, the latest seasons for Steven Universe, Letterkenny and Killjoys are difficult to access in Australia: unless I want to scratch around to find each one on dodgy streaming sites, there’s an interminable wait for content.
More than one thinkpiece on digital culture in recent years has bemoaned the seeming impatience of younguns so accustomed to instant everything that they can’t bear to wait a week or a month for the next season, episode or instalment of their favourite thing, and who therefore abandon it. It’s an argument I find all the more infuriating for how close it comes to the actual point before missing it wildly. Here’s what I think: investing in stories is, and always has been, an act of emotional labour on the part of the audience. This is why stories matter: if we didn’t care about them – if they failed to make us feel; if watching, reading or playing through them never caused us to expend any thought or feeling – then we wouldn’t bother to make them in the first place.
But some stories have an inherently higher emotional buy-in than others. Whether because of the content, the nature of the characters or the closeness of the premise to an individual heart, there’s more to gain by loving them, but also a commensurate risk if they fail us. In the world of fanfiction, this is why tags like fluff, angst, hurt/comfort and hurt no comfort exist: not just as a warning, but so readers can find stories whose contents match both their interests and their current level of emotional resilience. Which makes perfect sense, when you consider that fanfic is itself a form of emotional engagement with narrative: of course such a medium understands that different times call for different stories; that foreshadowing types of content is not the same as spoiling specific details.
Not so very long ago, TV shows were, by and large, easy to gauge in terms of their potential emotional buy-in. You had dark, gritty procedurals featuring regular barbaric crimes, but where the recurring characters were nonetheless largely safe from taking permanent damage regardless of how frequently they were threatened with such, because that’s how the genre works. (Or where, in the case of Supernatural, the taking of damage was so constant as to become reliable, and therefore perversely comforting.) You had sitcoms which were generally much lighter, barring the requisite end-of-season cliffhangers, and you had – and still have – long-running soapie dramas that make it a point to regularly escalate the emotional stakes, but in such a continuous, roll-over fashion that, even if you end up getting your heart punched, it’s generally in a way you signed up for, with lots of good feelings thrown in to balance it out.
Which isn’t to say such shows have never dealt with complex, important issues: many of them do, and with profound impact. But week to week, episode to episode, the baseline genre formulas lend them enough predictability to allow the audience, in turn, to have an emotionally stable relationship with the content – and that’s not nothing. That is, in point of fact, really fucking crucial to the matter of long-term viewing, because compassion fatigue is also a thing, and if your unpredictable, complex narratives repeatedly push viewers to take on more of an emotional burden than they can handle, then you’re eventually going to lose them. When such a show is complete, so that anyone wavering on the emotional threshold can pause, check ahead and assess how best to proceed, the problem can be potentially ameliorated, but even so, the higher the stakes, the higher the risk of burnout.
Which is, once again, why the tagging system of fanfic is so very, very successful for generating long-term audience engagement, even in contexts where updates are irregular or where the story might abruptly stop, unfinished: when the emotional stakes are higher, knowing the risks ahead of time is often vital, as it allows you to prepare. This is, for instance, and despite the many popular misconceptions surrounding them, exactly why trigger warnings are a good thing: the point isn’t to remove all potentially objectionable content from a course or story, but to offer a forewarning of its presence, thereby preventing those with trauma from being emotionally blindsided, a tactic which is proven to aid in recovery.
Regardless of our mental health or any past traumas, it’s basic human psychology that, if we’re feeling stressed in other areas of our lives, we don’t enjoy additional stress from recreational quarters. Unpredictability can be exciting, but if it becomes our default state, it quickly exhausts us instead, just as a surfeit of predictability can easily turn to boredom. A happy medium, surely, should not be so hard to achieve – but then, we’re all constantly calibrating at different speeds, and when emotionally risky stories are the default, as is increasingly the case, the emotional energy of viewers, already a finite resource, is spread even thinner between each potential narrative.
When gritty longform series like 24 and The Wire first started to appear in the early noughties, they were so thematically distinct from the bulk of TV content that the emotional buy-in to each show, though high, was balanced by a comparatively lower toll elsewhere. But when the majority of shows exact the same emotional cost as The Wire, the ability of any one person to watch them all concurrently dwindles. And thus, my current state of detente with so many excellent TV shows: I fall out of watching them, not because I don’t like them, but because I’m aware that continuing to engage will cost me precious emotional energy, and if I don’t know where the eventual endpoint is, it’s harder to justify taking the leap of faith.
In the world of SFF literature, where narratives frequently appear in serial form, it’s not uncommon for readers to say that they’re waiting for the final book to be published before they try the first one: here, the barrier to engagement is understood to be, not a monetary cost, but rather the potential emotional expense of investing years in pursuit of a payout which, if the publisher vetoes the series, might never eventuate. Which, rather frustratingly, can often become a self-fulfilling prophecy: without measurable interest in the first book of a series, publishers are unlikely to risk losing money by producing the subsequent volumes. But in the literary world, this problem is at least somewhat mitigated by the existence of multi-book contracts and early authorial statements as to the projected length of a series: neither promise is writ in stone, but at least it’s a species of yardstick against which readers can measure how long they’ll have to wait for completion, coupled with a vague idea of future narrative structure.
TV, by contrast, lacks even those soft assurances. New series are seldom greenlit for anything more than a season at once, with even popular shows being renewed only a season at a time, but in a context where, once popularity is established, networks are committed to flogging even the most skeletal horse for ratings. This makes it exceptionally rare that a TV show gets a planned, cathartic ending: either it’s cancelled when the world is still ripe for expansion, or it’s worked to death, reanimated and pushed to continue in zombie form until even the corpse falls to pieces.
And that’s before you factor in the potential shifts in tone, theme and structure that often accompany a change in directorial or writing staff. Unless they’re playing in someone else’s sandbox, authors are allowed to remain in control of their own creation, which means that readers can, if nothing else, trust in the creative continuity afforded by a single controlling voice. Not so in the world of television – or, for that matter, in the world of comics, which is whole other sack of crabs. (As distinct from a kettle of fish, which is strikes me as being a far too placid metaphor for the current comics landscape.) The point being that, whereas novel series at least have some established checks and balances in place to help readers assess the likely emotional buy-in of a given series, TV has changed so fast and so fundamentally in some ways while staying static in others that, even when you love what a show is now, it’s increasingly hard to trust what it might become.
If this so-called golden age of television truly intends to continue – if we don’t want all the exciting new, diverse shows we’re finally getting to be ruled failures on specious grounds and cancelled, thereby allowing the still maddeningly homogeneous Powers That Be to retreat back into their established comfort zones of pretty thin white people doing the same shit over and over – then the emotional buy-in of viewers needs to be taken seriously. Particularly when shows are striving to better represent the experiences of traditionally marginalised groups – which is to say, when the intended audience is made up of people whose emotional reserves are frequently running low for the exact same reason their representation is necessary – creators could do a lot worse than to follow the lead of fanfiction and make certain information available from the outset to those who want it: to state up front, and state truthfully, which painful issues will be on or off the table.
Here’s a PSA for you: teasing about the Big Dramatic Thing that happens in episode three and hoping it piques the curiosity of viewers only works if you’re pitching to a demographic that hasn’t been taught, over and over again, to associate such “surprises” with, say, the brutal death of the character who most resembles them. The rest of us have seen ourselves dismembered and packed into fridges often enough to know better: we don’t trust like that now, and until or unless creators learn that this problem of their own collective making has become an active barrier to our otherwise willing consumption, the problem will persist. And as the runaway success of Black Panther should demonstrate, when you do finally give the people what they want – and my god, do we want it; we’re eager, we’re starving – while offering reassurance that it won’t bite us, we’ll show up in droves.
That being so, I’d ask that we retire the idea that potential spoilers are death to viewer engagement, and instead reap the benefits of letting the audience decide beforehand whether or not they’re willing to buy in to what you’re selling. Because ultimately, it doesn’t matter how clever, edgy original you think your gut-punch mid-season twist will be: it only gets to be a big surprise once. After that, it has to stand on its own merits, and while latecomers can always look to reviews for guidance, engaging with the endless cycle of build-up, boom and bust surrounding each big development has an emotional buy-in of its own. It’s not that we don’t want to watch your shows: we just don’t want to get hurt, again, by investing in something only to see it broken. And if we can’t trust that, then how can we trust you?